📱 Customer Support

You say it.
We handle it.

Order delays, refunds, appliance repairs, insurance follow-ups. Magic calls, emails, and messages businesses, escalates when needed, and reports back to you. No hold music. No repeating yourself. No giving up.

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Magic
Magic
Tell Magic what to chase...
↑
Sound Familiar?

You called them 3 times. They still haven't fixed it.

Businesses win by exhausting you. Magic doesn't get tired.

😔 What you deal with today

  • 45 minutes on hold, only to be told "call back tomorrow"
  • Your refund was "processed" three weeks ago. Still nothing.
  • "Please explain your issue again" — for the fourth time
  • Five emails sent. Auto-reply only.
  • Different person, different floor, different excuse
  • You give up. The business wins by exhausting you.

✨ What Magic does instead

  • "Follow up with Plum Goodness about my refund" — done in minutes
  • Your agent calls, emails, and messages businesses and gets answers
  • It already knows your order number, your policy, your history
  • Politely persistent — follows up until it's resolved
  • Logs every step so you have a paper trail
  • You move on with your day. The agent handles the rest.
What It Does

The agent that doesn't take "no" lying down

It's persistent so you don't have to be.

💬

Connects with Businesses

Magic Calls, Emails, Messages businesses directly — the channel where they actually respond.

📥

Refund Chasing

Politely persistent follow-ups until the refund actually lands. Magic remembers what was promised, when, and by whom.

🔧

Service & Repairs

Finds the right service centre, contacts them, books the visit at your preferred time. Saves the booking ID for you.

📦

Order Follow-ups

Late delivery? Wrong item? Magic gets the tracking link, the resolution, and the apology — without you composing a single message.

🔒

Always Your Approval

Magic asks before sending sensitive messages or sharing personal info. You're always in the loop, never blindsided.

📋

Full Paper Trail

Every conversation, every promise, every reference number — logged and searchable. Useful when you need to escalate.

Real Tasks

Three tasks. Done while you slept.

Each one would have cost you an evening. Magic finished them in the background.

"Plum Goodness order is late"
Called support Filed complaint #PG-8832 Escalated after no response Refund ₹890 credited ✓
"Sony TV not working"
Called Sony Registered SR-99421 Technician booked Thursday
"File insurance claim for wife"
Found 2 policies Best: Royal Sundaram ₹6L Intimated insurers Collecting documents
See It Work

"My order hasn't arrived. Can you check?"

Most assistants will give you the support number. Magic actually opens the chat with the business, gets the answer, and asks if you'd like a follow-up — all without leaving your conversation.

💬
Real-time Communication — Magic actually calls, emails, and chats with the business, not just queries an FAQ.
⚡
Multi-step follow-up — tracking link, refund, escalation — all in one thread.
📍
Knows your order history — pulls the order number from your inbox or message history automatically.
Magic
Magic
My Plum Goodness order hasn't arrived in 5 days. Can you follow up?
Messaging Plum Goodness on WhatsApp...
I've messaged Plum Goodness support. They confirmed your order was delayed due to a warehouse issue. They're expediting it — delivery by tomorrow.
Ask them for a tracking link and a shipping refund
Sending follow-up...
Done! Tracking link shared (currently in Bangalore hub). They've also approved a shipping refund of ₹49 — credited in 3-5 days.
More from Magic

One agent, everything handled

🏥

Insurance

Claims, coverage, cashless hospitals.

Explore →
🔔

Reminders

EMIs, policy renewals, doctor visits.

Explore →
📱

Customer Support

Chase businesses, refunds, repairs.

You're here
📄

Document Manager

Forward to save. Ask anything.

Explore →

Ready to stop chasing
businesses?

Magic is currently invite-only. We're building carefully with a small group of real users solving real problems.

Every feature exists because someone actually needed it.

Request Early Access →